Insurance can be complicated, and Trey Helton believes the strength of his State Farm team is in its ability to listen, understand and apply a great deal of experience in situations where people are depending on the promises of an insurance contract.
“Our goal as an agency is quite simple — to be the most professional and nicest group of individuals in Rutherford County,” he said. “And we are forever working on those two goals. In that, we will only hire individuals personally known or referred to us as being exceptional in character and because of that, we have the benefit of a great referral base. Virtually every day we write business from referrals.”
Trey has owned his State Farm agency since 2003. He graduated from Lipscomb in 1993 with a degree in finance and economics. Prior to opening his agency, he spent eight years working in the banking industry.
Married to Monica (Pryor) Helton, the couple has three children; Sarah Kate, Sam and Ben. The family is very active in community involvement. Trey has taught a first period Bible class at MTCS for nine years and also teaches personal finance segments at both Blackman and
Siegel. The family is a part of North Boulevard Church of Christ, where Trey teaches within the youth group.
“Monica serves as admissions director for MTCS so a great deal of our life revolves around the school, which is a tremendous blessing of community and friendship,” he said.
Trey refers to an experience of his years ago to demonstrate the importance of having good insurance. “I often go back to the 2009 tornado, where my agency lost 12 houses,” he said. “We had incredible growth during the following year as neighbors began to talk among themselves about what their company was or wasn’t doing well. Top State Farm leadership came down from Bloomington, Illinois to my office, which was damaged, and offered their support in helping us rebuild.
“State Farm doubled the size of my local draft authority so we could take care of many of the initial, urgent needs, out of our office … I hear people use the word ‘local insurance company’ and I think, who has more local investment in Murfreesboro than State Farm?”
Trey further adds, “Local is the company that has made the most community investment, not the company that simply says they are ‘local.’ A city benefits when State Farm maintains a campus there.”
Trey said clients are often surprised to learn the actual differences between the policies written by different companies.
“We are very good at staying up-to-date and communicating these differences,” he said. “We often say, ‘it all looks the same until you have a claim.’”
During his downtime, Trey enjoys staying active, especially running. He also enjoys golf, and other activities where he is often followed by his nine and eleven year old sons, which always keeps things interesting.
“My best friends for the most part are a few guys who like to run— but they’re all really good family men so we encourage each other on many fronts,” he said.